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        Our flexible passenger elevator solution that matches form with function. The perfect all-around passenger elevator for many different building types and uses.

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        The agile, powerful API enables building management to effectively analyse data and handle daily operations, from biometric access control to robotics applications and real-time passenger tracking.

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        This in-car media solution for elevators provides relevant information to your passengers in real-time, with minimal effort and maximum attention.

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        Our Schindler Ahead DoorShow keeps passengers entertained & informed while they're waiting for their elevator.

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        Our new in-elevator multimedia experience will change the way passengers enjoy their elevator ride.

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        Explore our solutions that help keep elevators sanitary and safe.

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        Our new Schindler ElevateMe mobile application gives elevator passengers the control to interact with elevators using their smartphones.

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        Schindler CleanCover is an antibacterial protective film that covers elevator cabin surfaces that are often touched by passengers, such as the buttons, panels, and walls.

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        With Schindler UV CleanAir, the air in elevator cabins is sanitized and cycled more frequently and efficiently.

      • UV CleanCar

        Our Schindler UV CleanCar uses UV-C ultraviolet light to destroy bacteria and viruses in elevators reducing the risk transmission between passengers.

      • CleanSpace

        With Schindler CleanSpace, you can adjust the maximum load capacity in elevators to keep cars from becoming overcrowded.

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        Enhanced safety features, energy efficiency, and space savings, the Schindler 9300 escalator defines state-of-the-art for moving people in commercial & public spaces.

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        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports and train stations.

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        Developed with shopping malls in mind, the Schindler 9500 inclined moving walk provides quiet and comfortable transportation from floor to floor.

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        Explore the Schindler 9500 horizontal moving walk, the ideal solution for public transportation.

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        Our professional and highly experienced technicians can modernize your escalators and moving walks from simply installing updated components to performing a full replacement.

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        Utilizing the captive audience and dwell time, Schindler Digital Media Services will enhance the passengers experience with value adding content, information and entertainment.

      • Schindler Ahead AdSpot

        The urbanization of our world means we are traveling up and down a lot more frequently than ever before. So it is no surprise that our media is also going vertical.

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        At Schindler, we’re continuously developing solutions to help keep escalators and moving walks sanitary and safe.

      • Ultra UV & UV Pro

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Contact us

How to get started: Plan your airport or train station elevator modernization

Keep travelers moving smoothly through your facility. In a public transport setting, elevators and escalators take a beating. And they have to be able to withstand it. When they’re out of service, people get frustrated, fast. In this piece we look at how to make sure your public transport elevators are up for the job.


Wouldn’t it be wonderful if elevator and escalator equipment could run all day, every day without any maintenance or repairs? It would, but that’s not the real world. Sooner or later your public transport elevators will need to be upgraded.

This article has all the information you need to plan for your elevator modernization, including:

  • Understanding the condition of your equipment
  • Planning a modernization
  • Using data to improve performance
  • Communicating changes with travelers to make their journey easier
  • Creating a safe space for passengers

Have you ever arrived at an airport or train station and discovered the elevator is out of service? You probably just took the stairs instead. But imagine you’re dragging two massive suitcases or pushing a stroller and trying to manage unruly children at the same time. Now things are not so simple.

In a public transport setting, elevators and escalators help people get to their destination without delay or distress. Just one small hiccup can cause overcrowding and missed connections, creating frustrations that your employees now need to manage. But with near constant use, breakdowns are hard to avoid.

Thankfully there are answers to this problem. To keep everything working properly and passengers moving smoothly through your facility, the first step is to understand the condition of your equipment.


Understanding the status of your equipment

The lifespan of most elevator equipment is 25-30 years. But due to the heavy use, and, in some cases, exposure to the elements, the lifespan of public transport elevators is often reduced to less than 20 years.

This, combined with ageing infrastructure, means that many elevators and escalators are due for modernization. In the US, for example, airports are on average around 40 years old.

So how do you know if your equipment is due for an overhaul? Well, if you answer yes to any of the following questions, you should be considering a modernization.

  1. Have significant code changes been introduced since your equipment was installed?
  2. Is the equipment suffering from regular breakdowns? Is a specific part to blame?  
  3. Is there visible damage to the equipment?
  4. Is the elevator downtime becoming longer because it’s harder to replace the parts?
  5. Have the inspection reports found serious issues with the equipment?

If you answered ‘yes’ to any of these questions, then you should seriously consider planning a modernization of your equipment.


Planning for the modernization

If you do need to modernize, the next step is to plan the work. Complete replacement might be the best solution for older equipment. But, for newer elevators, it’s possible you won’t need to replace all the components at the same time. A good place to start is with the components get the most use, such as:

Including landing doors, car doors and door sills.

Doors

Doors are always in use and they’re more prone to damage. Luggage carts, suitcases, bikes, etc. regularly hit the door sill as they’re brought into the elevator, leaving scratches and marks. Glass doors should also be considered to ensure the safety of the passengers riding in the elevator.

Walls

It’s important to make sure the walls and floors of your cars are extremely durable. Stainless steel is the standard, tough choice. But some damage is unavoidable because when people use public transports elevators, they’re often moving large, or heavy items.

Fixtures

You need to make sure that the fixtures meet all relevant accessibility codes so that everyone can use the elevators easily. Vandal resistant fixtures are also available to reduce damage from abuse and heavy use.

Next, let’s look at how you can use data to improve your operations and make it easier for the user to navigate through your facility.


Using data to help travelers and improve performance

Life is messy. Things happen. Equipment is out for service, inspection, or modernization. It would be unwise to assume that your equipment will run smoothly 100% of the time. But, when an elevator or escalator isn’t running, it’s important to know as soon as possible and share this information with travelers that rely on this equipment.

With a controller modernization, it is possible to track the performance of your equipment. Schindler Ahead services, like the Schindler Ahead ActionBoard, allows you to monitor the status of your equipment in real-time, from anywhere.

You can also share the status of the elevator with travelers directly. With Schindler CoLab, your developers can add elevators status information to your existing apps so travelers are fully aware of any disruption to the equipment and can plan their route accordingly.

Digitalizing your elevator or escalator with a new controller also offers improved performance, better ride quality and more efficient elevator service.


Design options to improve communication with travelers

Another way to communicate with passengers is in the elevator itself. Schindler Digital Media Services can add screens to your equipment to share important information, such as delays, and track or gate changes.

Schindler DoorShow, on the other hand, projects content directly on to the outside of elevator doors. So, you can communicate with people who are simply passing by the elevators, turning this unused space into an eye-catching infotainment center.


Creating a safe place for passengers

The COVID pandemic highlighted the risk of sharing an enclosed space with strangers. In crowded transport hubs with people arriving from all over the world, the risk is even higher. Social distancing became the norm, but keeping your distance is hard in an elevator.

To respond to the crisis and help keep elevator equipment clean and safe, we introduced Schindler CleanMobility. The two most important features of this product are, firstly, UV lights that sterilize elevator car surfaces and the air in the elevator. And, secondly, sensor technology and QR-codes that allow passengers to call the elevator without physically pushing a button.


For the good of the public

People take elevators and escalators for granted, especially in a public transport setting. But when things go wrong, it can create a massive headache for your passengers. It’s your job to keep equipment running smoothly and reduce the risk of downtime. By following these tips and speaking to us about any potential modernization, you can make sure travelers get to their destination with minimal fuss.

Don’t leave your elevators or escalators in the past. Modernize with Schindler.