Maintenance Schindler Excellence
Our maintenance contracts are flexible in both features & options, for any brand and model. We offer a broad range of maintenance contracts, from the highly standardized all-in-one to the individually tailored to meet your specific building requirements, traffic patterns, equipment condition, and more.
3 steps to the perfect match
Our off-the-rack service features build the basis for your individual or all-in-one service contract. All contracts can be extended with service options and are available for any elevator or escalator brand and model.
1. Choose your contract
| Feature | Standstill | Standard | Comprehensive |
|---|---|---|---|
| Maintenance visit Regular on-site inspections incl. basic maintenance work. | ✓ | ✓ | ✓ |
| Technical support Hotline support and training for the person responsible for the equipment on-site. | ✓ | ✓ | |
| Call-back interventions Immediate response in case of issues incl. release of entrapped passengers. Mo.–Fr. 7am–6pm or 24/7 or “Flex” option. | ✓ | ✓ | |
| Repair Repairs – as defined, are included to ensure availability. | ✓ |
2. Add our options to extend the service
Flex
Our option for flexible maintenance and repair work appointments. Plus the possibility for off working hours services – and 24/7 call-back interventions.
Tele-Alarm
Our in-car alarm service allows passengers to connect with one of our trained service staff. The release of entrapped passengers is ensured.
Connect
Our phone- and data line management for remote- and alarm services enables continuous line function and alarm system checks.
Exam
Our examinations cover periodic safety checks beyond national norms, plus the coordination and support of regulatory bodies.
3. Get in touch to schedule a free pre-visit
Next steps
- We will contact you promptly to schedule a free pre-visit.
- You receive a detailed report of the installation.
- We create a customized proposal.